BigCommerce

BigCommerce HTML Sanitization: Mastering Custom Styles for AI-Generated Content

Developer implementing custom CSS in a BigCommerce Stencil theme stylesheet
Developer implementing custom CSS in a BigCommerce Stencil theme stylesheet

Decoding BigCommerce HTML Sanitization: Why Your AI-Generated Styles Disappear

As e-commerce merchants increasingly leverage AI tools like ChatGPT for content creation, a common challenge emerges when integrating AI-generated HTML into platforms like BigCommerce. A recent BigCommerce community forum thread highlighted this exact issue: custom HTML styles seemingly vanishing when pasted into product descriptions.

The Problem: AI-Generated HTML Loses Its Luster

A merchant, Omar _, shared his frustration. He used ChatGPT to create a product description template with custom HTML and CSS. The code rendered perfectly outside BigCommerce, displaying desired layouts, fonts, and styling. However, when pasted into the product description field in his BigCommerce store, almost all styling was stripped, leaving mostly plain text.

Omar's core question resonated: "Does BigCommerce remove certain CSS,