Community Insights
Welcome to Community Insights, where we analyze discussions from the BigCommerce forums to bring you actionable insights, solutions, and best practices for managing your BigCommerce store.
What You'll Find Here
Our team regularly monitors BigCommerce forum threads and community resources to identify common issues, emerging trends, and valuable solutions shared by the community. Each insight article provides:
- Problem Analysis: Clear explanation of the issue or question raised in the forum discussion
- Expert Solutions: Step-by-step instructions and best practices to resolve common problems
- Technical Guidance: Code examples, configuration tips, and troubleshooting steps
- Prevention Strategies: How to avoid similar issues in the future
Topics We Cover
Our insights cover a wide range of BigCommerce topics including:
- Store setup and configuration
- BigCommerce app and theme optimization
- Performance optimization
- Stencil theme design and customization
- Payment gateway configuration
- Product and order management
- App integrations and conflicts
- Migration and data import challenges
- Storefront API and REST API usage
- Analytics and reporting problems
- Multi-store and multi-currency setup
Stay Updated
New insights are added regularly as we analyze the latest BigCommerce forum threads and community resources. Bookmark this page to stay informed about common BigCommerce issues and their solutions.
Each insight article includes references to forum discussions, allowing you to explore the full conversation and see how the community addressed the issue.
Solving B2B & Wholesale Signup Challenges: A New BigCommerce App for Customer Approvals
Read More →Discover 'Custom Signup Forms by Codinative', the new BigCommerce app addressing the long-standing pain point of uncontrolled customer signu...
Unmasking the Ghost Number: A BigCommerce Guide to Eradicating Stubborn Old Phone Numbers
Read More →Struggling with an old phone number appearing on your BigCommerce store despite updating settings? This community insight reveals common cul...
BigCommerce Bulk Pricing in Action: Live Demos & Custom Solutions
Read More →Explore live examples of BigCommerce bulk pricing on product pages, from native features to advanced custom solutions, and understand their...
Securing Live Pricing on BigCommerce PDPs: Best Practices for External API Integration
Read More →Learn the best practices for securely integrating external ERP APIs to display live pricing data on BigCommerce Product Detail Pages (PDPs)...
Why is 'Free Shipping' Still Showing? A BigCommerce Troubleshooting Guide
Read More →Discover common reasons why free shipping options persist at checkout in BigCommerce, even after deactivation. A comprehensive guide to reso...
Mastering YouTube Video Embedding in BigCommerce: From Product Galleries to Shorts Troubleshooting
Read More →Learn how to embed YouTube videos across your BigCommerce store, including product pages, using Page Builder, and a crucial workaround for Y...
Enhancing Customer Experience: Adding Spam Folder Reminders to BigCommerce Order Confirmations
Read More →Learn how to add a custom message to your BigCommerce order confirmation page, guiding customers to check their spam folder for transactiona...
Navigating BigCommerce-QuickBooks Online Sync Issues After QBO Updates
Read More →Discover why BigCommerce and QuickBooks Online integrations are failing after recent QBO updates and learn actionable troubleshooting steps...
Evaluating BigCommerce: A Merchant's Dilemma on Feature Gaps and Future Investments
Read More →Explore a BigCommerce merchant's concerns about feature stagnation, app ecosystem, and AI tools, alongside expert replies highlighting platf...
Unexpected 'Sale' Badges on BigCommerce? Here's Why and How to Remove Them
Read More →Discover why 'Sale' tags suddenly appear on your BigCommerce product pages and learn two quick methods to remove them, either by adjusting p...
BigCommerce Category Pages: Hiding the 'No Products' Message and Enhancing User Experience
Read More →Learn how to remove or manage the 'There are no products listed under this category' message on BigCommerce using theme file edits or catego...
Mastering BigCommerce Category Display: Eliminating 'No Products' Messages on Parent Categories
Read More →Learn how to remove the 'There are no products listed under this category' message on BigCommerce. Discover solutions from CSS fixes to buil...